1. Introduction
Welcome to Ntivo EdTech (Pty) Ltd ("we," "our," or "us"). We are committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the Langa Assess platform (the "Service"). By accessing or using Langa Assess, you agree to the practices described in this policy.
2. Information We Collect
To provide you with a secure and personalized experience, we collect the following information when you register for a Langa Assess Pilot account:
- Personal Identification Information: Full name, email address, and the name of your school.
- Authentication Data: A securely hashed and salted version of your password (we do not store or see your actual password).
- Usage Data: Timestamp of your account creation, last login, and generated assessment parameters (e.g., Grade, Subject, Topic).
3. How We Use Your Information
We use the collected data strictly for the following purposes:
- To create, authenticate, and manage your secure Langa Assess account.
- To provide the core functionality of the Service (generating CAPS-aligned educational material).
- To prevent fraudulent access and maintain the security of the platform.
4. Data Storage and Security
Your personal data is stored securely in enterprise-grade databases hosted on Google Cloud Platform (GCP). We employ strict security measures, including bcrypt password hashing and database sanitization, to protect your data against unauthorized access, alteration, or destruction.
5. Third-Party Services and AI Processing
Langa Assess utilizes advanced Artificial Intelligence (Google Vertex AI) to generate educational content.
- We do not share your personal identification information (name, email, school) with the AI models.
- Only the educational parameters you input (e.g., "Grade 12 Mathematics, Euclidean Geometry") are processed by the AI to generate the content.
6. Your Rights (POPIA Compliance)
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Request access to the personal information we hold about you.
- Request the correction or deletion of your personal information.
- Reset your password securely via our automated systems.
7. Contact Us
If you have any questions or requests regarding this Privacy Policy or your data, please contact the Ntivo EdTech administration team at: info@ntivoedtech.co.za